What to expect

We understand that it can be difficult to make the decision to start a therapy journey.

What happens in a session

Children, teenagers and families:

Therapists work with children and young people either individually or alongside family members, helping them express troubling thoughts and feelings in a stable environment. Our tailored, age-appropriate approach can include play, art, poetry, or rap, and is supportive and accessible for all intellectual and verbal abilities.

In sessions, young children often communicate through play with provided toys, while older children may play or draw. Teenagers are more likely to discuss their feelings, and infants are seen with parents to explore interaction patterns.


In your initial consultation, you will be invited to discuss your personal challenges and significant aspects of your situation, including previous efforts to address your difficulties and changes you wish to see. We may ask about your relationships, work, and broader life experiences, both past and present.

You don’t need to prepare for your first appointment; just try to be as open as possible. Our service is confidential and the therapist is here to help. Sessions last 50 minutes and you will meet your therapist at the same time each week.

Booking an appointment

The first step is to book an initial consultation appointment. You can either book a time through our website or call to speak to our referral co-ordinator. 

What to expect​

In the initial consultation, the therapist will explore your concerns and expectations to gain a clearer understanding of your situation and difficulties and the child or young person’s challenges, if you are seeking help for them.

The initial consultation will help to decide the best approach, for example:
  • Individual therapy for the child, adolescent, couple or adult – usually weekly; duration varies based on individual needs.
  • Parent work – sessions to support parents who feel challenged or worried and would like to better understand their relationship with their child.
  • Family work – addresses the child or young person’s difficulties within the family context, where the primary reason for the therapy is to explore family relationships.
  • Group therapy – for parents worried about their adolescent’s mental health.

If you need emergency support right now or feel a crisis building please speak to your GP or phone the NHS crisis lines. You can find more resources to help here.

What past clients say

Our therapist team

Our team is here to support you throughout your therapy journey, and we are on hand to help you understand what to expect from our services.

Our highly trained therapists provide a safe space to support children, families, couples and adults through one-to-one therapy sessions tailored to individual needs.

Colourful illustration of talking therapy
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