Reports and policies

Take a look at some of our policies here - or contact us if you have any further questions.

Annual reports

We pride ourselves on our high quality, expert approach. Our engaged, dedicated and experienced Board of Trustees support us in holding ourselves to account to the highest professional standards. You will find these values reflected across all of our work.a

Read our annual reports
The Bridge are leaders in child and family mental health​

Our policies


Our staff are highly trained and adhere to a code of conduct including confidentiality. We maintain regular safeguarding training and an up-to-date child and adult safeguarding policy.

We are committed to protecting and respecting the privacy of our clients, customers, funders, employees and other people that contact us.

Privacy Policy

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Cancellation policy

During the assessment period (usually around the first 3-4 weeks) we require 24 hours’ notice of any cancellation otherwise the full fee is charged. Following this period we require 8 days’ notice of any cancellation otherwise the full fee is charged. This ensures that in weekly therapy there will always be at least one session to think about the impact of any break coming up, and to think and plan ahead. Consistency in therapy is one of the most important factors.

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